Privacy Policy

Privacy Policy – Hoppoi

Last updated: 1 December 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Hoppoi website and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Hoppoi.
• Country refers to Bangladesh.
• Cookies are small files placed on Your device to store browsing information.
• Device means any device that can access the Service such as a computer, mobile phone, or tablet.
• Personal Data means any information that identifies an individual.
• Service refers to the Hoppoi website and related services.
• Service Provider means any third-party company or individual employed to facilitate the Service.
• Usage Data refers to data collected automatically when using the Service.
• Website refers to Hoppoi, accessible from https://hoppoi.com
• You means the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect:

• Email address
• First and last name
• Phone number
• Address, State, City, Postal Code
• Usage Data

Usage Data

Usage Data may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages
• Mobile device identifiers
• Diagnostic and performance data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies such as:

• Session Cookies
• Persistent Cookies
• Web Beacons

Types of Cookies We Use

1. Necessary / Essential Cookies

Required for authentication, security and proper website functionality.

2. Consent Cookies

Store user consent for cookie usage.

3. Functionality Cookies

Remember user preferences and login details.

4. Tracking & Performance Cookies

Track website traffic and user engagement using third-party analytics tools.

You can disable cookies in your browser settings, but some features of Hoppoi may not work correctly.

Use of Your Personal Data

Hoppoi may use Personal Data to:

• Provide and maintain the Service
• Manage user accounts
• Process orders and transactions
• Contact users via email, phone, SMS or push notifications
• Send promotional offers (you may opt out anytime)
• Manage support requests
• Improve website performance and user experience
• Conduct business restructuring or transfers
• Comply with legal requirements

Sharing of Your Personal Data

We may share Your data:

• With trusted Service Providers
• During business sales, mergers or transfers
• With affiliated companies and business partners
• With other users in public areas
• With Your consent

Retention of Your Personal Data

Hoppoi retains Personal Data only as long as necessary:

• To meet legal obligations
• Resolve disputes
• Enforce policies

Usage Data may be stored longer for analytics and security improvements.

Transfer of Your Personal Data

Your information may be processed outside Bangladesh. By using Hoppoi, You consent to such international data transfers. We ensure proper protection is applied to all transfers.

Disclosure of Your Personal Data

Business Transactions

Personal Data may be transferred during mergers or asset sales.

Law Enforcement

We may disclose information if legally required.

Other Legal Requirements

To prevent fraud, enforce rights, protect users, and meet legal obligations.

Security of Your Personal Data

We use industry-standard security measures, but no internet transmission is 100% secure. We cannot guarantee absolute security.

Payment Processing

Hoppoi uses third-party payment processors.

• We do not store card details
• Payment providers comply with PCI-DSS security standards
• Payment brands may include Visa, Mastercard, American Express, and other supported gateways

Children’s Privacy

Hoppoi does not knowingly collect data from children under 13 years of age. If such data is detected, it will be removed immediately.

Links to Other Websites

Hoppoi may contain third-party links. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy, contact us:

• Contact Page: https://hoppoi.com/contact-us
• Support Email: hosupport@hoppoi.com